How to access and read your official Texas CE transcript on Sircon — and what to do if hours are missing.
Your official CE transcript is at sircon.com. This is the only authoritative source — course completion certificates alone are not sufficient proof of compliance with TDI.
Your NPN is on your license certificate. If you do not know it, look it up at nipr.com.
Contact your CE provider first. Providers have up to 30 days to report completions to Sircon. Keep your completion certificates — TDI can audit CE records for the past two license periods under 28 TAC §19.1013. Certificates should be kept for at least 4 years.
If 30 days have passed and hours are still missing, contact your provider in writing and request proof of submission. If the issue is not resolved, contact TDI directly at CE@tdi.texas.gov or 512-676-6500.
This usually means unmet obligations from a prior renewal period. Current-period CE data will not appear on your transcript until prior obligations are resolved. Contact TDI at CE@tdi.texas.gov or 512-676-6500 to resolve prior period issues.
Disclosure: InsuranceCEFinder.com is an independent renewal planning tool — not a regulatory determination. Final status must be verified through sircon.com. Not affiliated with TDI.